Common Questions

How Can We Help?

Find answers to the most frequently asked questions about our feed products, formulation support, and machine fabrication.

How much can I save by mixing my own feed?

By using Elite high-quality raw materials and our "Master-Mix" technology, most farmers reduce their production costs by 25% to 40% compared to buying pre-made commercial pellets.

Are your machines really Made-in-Rwanda?

Yes. Every Elite mixer, grinder, and blender is fabricated at our Kigali workshop by Rwandan engineers. This allows us to offer 100% spare parts availability and immediate technical support.

Do you deliver to districts outside Kigali?

We deliver nationwide. For bulk raw materials, we use our specialized trucking fleet (Fuso/Howo). For smaller machinery, we arrange safe transport to any district in Rwanda.

Can I get a custom diet formulation?

Absolutely. When you purchase ingredients or machinery, our nutrition experts provide free consultation on mixing ratios tailored to your specific livestock (Poultry, Piggery, or Dairy).

How do you ensure material quality?

We maintain strict quality control. Our raw materials are laboratory-tested for aflatoxins and moisture levels to ensure they meet RAB standards and keep your animals healthy.

What technical support do you provide for machines?

We provide a 1-year warranty on all structural fabrication. Additionally, our Kigali-based technical team offers lifelong maintenance services, spare parts supply, and operator training for your farm staff.

Do you offer discounts for bulk material orders?

Yes. We have specialized pricing tiers for cooperatives and large-scale feed mills. If you are ordering more than 5 tons, please contact our sales team directly for a customized commercial quote.

Still have questions?

Our Agri-support team is ready to help you optimize your farm's production.

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Whether you need bulk raw materials or a custom-built feed mixer, Elite Agri is your strategic partner for growth.